Used and refurbished computers are not the same
At first glance, one might think used computers are the same as refurbished computers.
However, there are some very important distinctions, and the most important difference is quality.
Look in the classified ad section of any newspaper and you may find several used computers for sale. Prices range from $99 to more than $1,000. Usually there is a description highlighting the CPU (central processing unit) , memory (RAM) and hard drive size.
Buyer beware: These “used” computers may not be any good. Most have fatal flaws, like the hard drive is dying or infected with malware, memory errors or motherboard malfunction –the most hidden issue. The flaws are usually the reason the computer is being sold.
And don’t think you could simply reformat the hard drive. That’s wishful thinking.
Refurbished computers must pass specific tests that include meeting or exceeding the original factory specifications for performance. The tests certify the refurbish is thoroughly up to specifications. Worn or broken parts must be replaced, and technicians fully test the hard drive to pass spin-up, seek and continuous read and write specifications. They check the motherboards for minor issues that could create a problem in the future. Lastly, they load, update and test a fresh copy of Windows.
Refurbished computers are really a different approach to selling previously owned computer equipment. Not all computers will qualify, or pass the test to be refurbished.
That’s where a qualified tech comes in, because they know what to expect and can provision for typical issues. For example, let’s say the hard drive failed. A qualified tech will remove the old hard disk drive and replace it with a new one. Refurbishing a computer with a repaired hard drive is not advisable, because when hard drives begin to die, they continue on that path until they are deemed worthless.
When shopping for a refurbished computer, be sure it comes with a warranty. Typically, the warranty will cover parts and labor to repair the computer for 30 days.
The CPU’s age is also important. CPU age isn’t about wear and tear on the CPU, but more about the generation of the CPU. A second generation i7 isn’t as good as a 6th generation i5. So question sales reps and have them explain what you are actually getting vs. a new computer.
Not all used computers are good, but a refurbished computer with a warranty is certainly better and offers you a good value.
William Claney is an independent tech writer and former owner of Computers USA in the Clayton Station. Email questions or comments to willclaney@gmail.com.